IoT real-time data
Continuous recording of the status, location and use of the device
Multi-client capability
Intelligent rights management: admin, management, employees, locations, etc.
Organization management
Connection to existing systems and assignment of assets
Document management
Integration of all documents over the entire life cycle of an asset

Alarm functions
E-mail, ticket or SMS to one or more recipients
Guided troubleshooting
Audiovisual content stored directly on the asset
Visualization
View of all assets on customizable dashboards
Digital maintenance logbook
Service calls documented directly and tamper-proof
Use cases

Large appliances & vehicles

Medical devices

Drones & sensor systems

Aircraft
Why tap2.cloud?
Predictive maintenance
Predictive maintenance based on integrated sensor technology: continuously monitor device statuses, analyze IoT sensor data in real time and detect incipient defects at an early stage. Forecasts on the remaining life cycle enable predictable maintenance, fewer failures and maximum availability.
Service excellence
Improved service quality directly on the device: Order spare parts or commission repairs directly via tap2.cloud. Shorter response times, transparent service processes and seamless communication ensure higher availability and more efficient maintenance processes.
Document management
Central document management directly in tap2.cloud: store and update operating instructions, safety and maintenance instructions and certificates in one place. Available at any time, version-safe and structured – for faster processes, greater compliance and maximum transparency along the entire product life cycle.
New business models
New business models through tap2.cloudEnable pay-per-use, rental or usage-based billing based on transparent status and usage data. tap2.cloud is here becomes a billing unit, reduces entry barriers for customers and creates recurring, predictable revenue streams.
Interaction channel
New interaction, communication and sales channel with tap2.cloud: Integrate your web store and display tailored accessories and service offers directly on the device. Without wastage, personalized based on data – and secure high-margin after-sales business in the long term.
Multi-client capability
Multi-client capability with intelligent rights management: define granularly which roles – from admin to management to employees, customers, locations or cost centers – who has access to which content. This creates clear structures, secure data rooms and full control in complex organizational environments.