SMARTCALL
Intelligent Beverage Management System
DIGITAL BEVERAGE COASTER
SmartCall
SmartCall uses modern sensor technology to determine the fill level of a glass and visualizes the information on the terminals, tablets or smartphones of the catering staff. Every guest can also contact the staff directly via the integrated service buttons.
The intelligent beverage management system SmartCall is a joint project of our partner companies ROBIOTIC and H+K in cooperation with RASTAL GmbH & Co. KG
Optimal service
Effective optimization of work processes for service staff in restaurants: no long waiting times for customers = satisfied guests = more sales.
Real-time interaction
Acting instead of reacting: SmartCall provides a constantly updated overview of glass fill levels. This allows service staff to approach guests proactively, and each guest can also use the integrated service buttons.
Marketing boost
Innovative opportunities to increase sales for beverage producers and restaurateurs: integration of target group-oriented advertising, loyalty programs, competitions, special promotions and much more.
APPLICATIONS
Effective IoT solution for sustainable customer loyalty
The intelligent beverage coaster as the centerpiece, the entire digital beverage ordering system as an effective new instrument for process optimization and sustainable customer loyalty in the catering industry: Excellent service, real-time interaction with consumers, individual marketing measures in the immediate consumption situation – a smart piece of the future at the pulse of the times!
LEARN MOREWEB APPLICATION
Dashboard
The fill levels and jar types are displayed on a user interface in several stages - via the checkout system, tablet, smartphone, etc. An additional display with a three-color traffic light model provides an even better overview.
Note: The web application programmed by ROBIOTIC handles the complete transmission and analysis of all fill level data – including a sophisticated IoT security concept. The devices can be freely integrated: point-of-sale system, tablet, or smartphone.
Dashboard
The fill levels and jar types are displayed on a user interface in several stages - via the checkout system, tablet, smartphone, etc. An additional display with a three-color traffic light model provides an even better overview.
Note: The web application programmed by ROBIOTIC handles the complete transmission and analysis of all fill level data – including a sophisticated IoT security concept. The devices can be freely integrated: point-of-sale system, tablet, or smartphone.
Platform operation
The fill-level data captured by SmartCall is transmitted via mobile network to the ROBIOTIC IoTCloud and visualized on a dashboard. An integrated IoT security concept ensures data security and data protection.
Invoice management
Booking errors or even forgotten bookings, illegible lines on the beer mat? All in the past: The SmartCall beverage ordering system automatically generates the bill for each guest. Simple, digital, reliable.
SELECTABLE PLATFORM MODULES
– all the benefits of SpillGuard® connect at a glance.
State-of-the-art weighing sensors, integrated in the beverage coaster
NFC chips integrated in the glass identify different types of glass
Devices register themselves: All devices immediately ready for use without configuration
Narrowband IoT wireless standard: WLAN-independent, customers do not need to install anything on site
Error management & abuse control, heartbeat control, automated contract control
Transparent, automated billing system at every level
Implementation & Complete Service incl. Logistics – from a single source
Guaranteed, optimal data communication between devices and system
Upload of the latest hardware/software: automated & over-the-air
ROBIOTIC GmbH – Partner of HK.DIGITAL GmbH and part of our technology network. For “SmartCall”, ROBIOTIC delivers: project development, programming web app and cloud platform, service and operation of the SmartCall platform.
Hoffmann + Krippner GmbH & Co. KG – the DNA of the technology network surrounding HK.SYSTEMS connects. H+K is involved in many steps: from the design and construction of the beverage coaster to the production of the load cells, through to prototype construction and final manufacturing.
RASTAL GmbH & Co KG – inventor and leading manufacturer of decorated drinking glasses. RASTAL develops, produces and markets smart, intelligent drinking glasses equipped with an NFC chip.
IOT WORKSHOP – FIRST STEPS
You don’t know where to start and need an
expert by your side?
Together, we will find out what your first steps
towards digitalization will look like!